TERMS AND CONDITIONS

Effective Date: August 25, 2026

Website: nails.global

1. ABOUT THIS POLICY

This Privacy Policy describes how Brillbird New Zealand Ltd and Brillbird Australia ("we," "us," or "our") collect, use, store, and protect your personal information when you visit or make a purchase on nails.global (https://nails.global/courses) (the "Site").

We are committed to protecting your privacy in compliance with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988 (including the Australian Privacy Principles).

2. INFORMATION WE COLLECT

We collect personal information that you provide directly to us when using our platform:

Account & Purchase Information: Name, email address, billing address, phone number, and purchase history.
Payment Data: Payment transactions are processed securely through third-party payment gateways (e.g., Stripe, PayPal). We do not collect or store full credit card numbers on our servers.
Technical & Usage Data: IP address, browser type, device information, access times, and video playback statistics (e.g., percentage of course completed) tracked automatically through the Wix Studio platform.
Communications: Any inquiries, support requests, or course-related questions sent to info@brillbird.co.nz or info@brillbird.com.au.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

Process purchases, grant course access, and manage your account.
Verify eligibility for refund requests based on course completion percentages.
Provide support and answer your technical or course-related questions.
Send transactional updates, receipts, and essential account notifications.
Maintain website security, prevent fraud, and enforce our Terms and Conditions.
Comply with tax, legal, and accounting obligations in New Zealand and Australia.

4. THIRD-PARTY SERVICES AND DATA SHARING

We do not sell, rent, or trade your personal information. We only share data with trusted service providers strictly necessary to operate our business:

Wix Studio: Our site and video content are hosted on Wix. Their privacy controls process user account data and analytics.
Payment Processors: Third-party payment processors handle billing data in encrypted formats under PCI-DSS compliance standards.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities in New Zealand or Australia.

5. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies provided by Wix Studio to ensure functional navigation, save account preferences, analyze site performance, and monitor video streaming usage. You can manage or disable cookies through your browser settings, though doing so may affect your user experience.

6. DATA SECURITY AND STORAGE

We take reasonable technical and organizational measures to protect your personal information against loss, unauthorized access, disclosure, or modification. Your data is stored on secure servers hosted via Wix Studio and restricted business systems.

7. YOUR RIGHTS

Depending on your location (New Zealand or Australia), you have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or out-of-date personal information.
Request deletion of your account and data, subject to tax or legal retention requirements.

To exercise any of these rights, please contact us at info@brillbird.co.nz (New Zealand residents) or info@brillbird.com.au (Australian residents).